RBC Royal Bank - Orchard Plaza
Record #:
ACC0959
Last Full Update:
Unknown
Record Details
| Accessibility List | Disability Services |
Contact Information
| Address & Map | 1840 Cooper Rd Kelowna, BC V1Y 8M1 |
| Located In Community | Kelowna |
| Office Phone | 250-860-3727 |
| TTY Phone (Hearing Impaired) | 1-800-661-1275 |
| Alt Phone | 1-800-769-2518 |
| Alt Phone Notes | Visa TTY - Hearing Impaired |
| Alt Phone 2 | 1-800-769-2512 |
| Alt Phone 2 Notes | Visa Customer Service Centre |
| Toll Free Phone | 1-800-769-2511 |
| Website | www.rbcroyalbank.com/ |
| Social Media |  Facebook: https://www.facebook.com/rbc Twitter: https://twitter.com/RBC |
Parking
| Parking Type | Parking Lot |
| Has Accessible Parking Spots | Yes |
| Number of Accessible Parking Spots | 2 |
| Clearly Marked Stalls | Yes |
| Wide Parking Stalls | Yes |
| Parking Area is Sheltered | No |
Pathway
| Safe & Clearly Marked Pathway | Yes |
| Short Distance | Yes |
| Level Pathway | Yes |
| Entrance Door | Button Activated Automatic Swinging Doors |
| Entry Door(s) Width | Yes, but doors are not extra wide |
Main Venue
| Accessible Counters | Yes, low counter(s) |
| All Areas Accessed Independently | Yes |
Public Washrooms
| Public Washrooms | No |
Banks
| ATM's Height Accessible | Yes |
| ATM Keypad has Braille | No |
| Voice-guided enabled ATM's | Yes |
Sight
| Allows Seeing-eye Dogs | Yes |
Other
| Discounts | Registered Disability Savings Plan (RDSP): see here |
| Languages | English, French |
| Comments | The ATM keypads aren't fully tactile (do not have braille) but they do have a bump on the "5" on the keypad to help orient the customer. |
| Links | www.rbc.com/accessibility/atms.html |