Government of British Columbia

Helpline for Children, 310-1234

Record #: KNA0147
Last Modified: 14 Jul 2021
Last Full Update: 14 Jul 2021

Contact Information

Office Phone 778.699.2272 (MCFD Kelowna)
TTY Phone 1.866.660.0505
Toll Free Phone 310.1234 (Helpline for Children) 
1.800.663.9122 (child abuse reporting line- MCFD Provincial Centralized Screening)
Crisis Phone 310.1234
After Hours Phone 310.1234 (Helpline for Children) 
1.800.663.9122 (child abuse reporting line- MCFD Provincial Centralized Screening)
Website www2.gov.bc.ca/gov/content/safety/public-safety/protecting-children/keeping-kids-safe

Description & Services

Service Details Helpline for Children: 
- Provides children and youth who are experiencing abuse with 24/7 help, support, and someone safe to talk to  
 
Child Abuse Reporting Line- MCFD Provincial Centralized Screening: 
- Anyone who thinks a child or youth under the age of 19 years is being abused has a legal duty to report to a child welfare worker  
- Reports line is available 24/7
Hours Helpline for Children:  
-24/7 
 
Child Abuse Reporting Line- MCFD Provincial Centralized Screening: 
- 24/7 
 
Ministry of Children and Family Development (MCFD)- Kelowna office: 
- Mon-Fri: 9:00am - 12:00pm & 1:00pm - 4:00pm
How to Apply - A child who is being abused can call for help 
- Parents who are afraid they might hurt their child 
- Strangers/community members who suspect a child is being abused
Cost None

Location

Located In Community British Columbia

Other Details

Languages English