Ministry of Social Development & Poverty Reduction

BC Employment & Assistance (BCEA)

Contact Information
Office Phone 1.866.866.0800
Fax Kelowna office: 1.855.771.8792
Alternate Contact Enquiry BC; Phone: For BC residents 1.800.663.7867 * For residents outside BC 1.604.660.2421
Description & Services
Service Details - Assists British Columbians by helping them move from income assistance to sustainable employment, and by providing income assistance to those who are unable to fully participate in the workforce 
- Applicants are expected to take advantage of all other sources of income and assets before qualifying
Hours Office Hours: Mon-Fri: 9:00 am - 12:00 pm & 1:00 pm - 4:00 pm 
- Telephone services available during lunch period 
- Closed statutory holidays
Eligibility Ages: 19 year(s) and up 
If you are in need and have no other resources, you may be eligible for income assistance. This can help support your transition to employment. 
You may be eligible if you find yourself in any of these situations: 
- You’re out of work or not earning enough to meet your basic needs 
- You’re waiting for other sources of money to arrive 
- You can't work at all 
- You urgently need food, shelter or medical attention 
The ministry can only give available resources to people who meet eligibility criteria. You must look for and use all other sources of income and assets before you apply.
How to Apply Please visit the BC Employment and Assistance website for full details on the application process or call 1.866.866.0800
Address & Map
1640 Dilworth Dr, #130
Kelowna, BC V1Y 7V3
View MapQuest Map
Located In Community Kelowna
Major Intersection Dilworth Dr and Enterprise Way
Other Details
Languages English ; Translation Service available upon request
Former Name Ministry of Employment & Income Assistance (24 Jun 2008) ; Ministry of Social Development & Social Innovation (24 September 2017)