Contact Information
TTY Phone Employment Insurance Program: 1.800.529.3742 
Income Security Program: 1.800.255.4786 
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web): 1.855.881.9874 
1.800.O-Canada (TTY): 1.800.926.9105
Toll Free Phone CPP/OAS: 1.800.277.9914 
Employers Hiring Foreign Workers: 1.888.367.5693 
Record of Employment - Services for Employers: Orders, Information and Record of Employment on the Web (ROE Web): 1.800.367.5693 
Telephone Information Service (Employment Insurance): 1.800.206.7218 
Telephone Reporting Service (Employment Insurance): 1.800.531.7555 
1.800.O-Canada: 1.800.622.6232
Fax 250.762.0357
Website www.servicecanada.gc.ca/tbsc-fsco/sc-dsp.jsp?rc=5987&lang=eng#pa
Description & Services
Service Details Service Canada delivers Government Services to Canadians by:  
1) phone 1.800.622.6232 (O-Canada),  
2) servicecanada.gc.ca, or  
3) Kelowna Service Canada Centre (471 Queensway Street) where staff are knowledgeable about federal programs and benefits, and take the time to ensure people are connected to the services they need. 
 
All Canadians:  
- Apprenticeship Grants 
- Job Bank 
- Labour Market Information 
- Passport Application 
- Social Insurance Number Application  
 
Employers and Organizations:  
- Funding Programs 
- Hiring Foreign Workers 
- Labour Market Information 
- Record of Employment 
 
Families and Children:  
- Canada Child Benefit  
- Canada Pension Plan Children's Benefits 
- Canada Pension Plan Death Benefit 
- Canada Pension Plan Survivor's Pension 
- Employment Insurance Compassionate Care Benefits 
- Employment Insurance Maternity and Parental Benefits 
- Employment Insurance Special Benefits for Parents of Critically Ill Children 
 
Labour and Workplace Information:  
- Wage Earner Protection Program  
 
Newcomers to Canada:  
- Foreign Credentials Referral 
 
People with Disabilities:  
- Canada Pension Plan Disability Benefits 
 
Seniors:  
- Allowance Program 
- Allowance for the Survivor Program  
- Canada Pension Plan Retirement Pension 
- Guaranteed Income Supplement 
- International Benefits 
- Old Age Security 
 
Veterans:  
- Veterans Affairs Canada 
 
Workers:  
- Canadian Forces Recruitment Awareness 
- Employment Insurance Fishing Benefits 
- Employment Insurance Regular Benefits 
- Employment Insurance Sickness Benefits 
- Royal Canadian Mounted Police Recruitment Awareness 
 
Youth and Students: 
- Canada Summer Jobs
Hours Mon-Fri: 8:30am - 4:00pm
Cost Types of Payment Accepted: Master Card, Visa, American Express, Cheque, Debit Card
Location
Address & Map
471 Queensway Ave, Suite 106
Kelowna, BC V1Y 6S5
 
View MapQuest Map
Located In Community Kelowna
Major Intersection Queensway Ave and Ellis St
Other Details
Accessibility Fully Accessible
Languages English ; French ; Punjabi ; Assistive Hearing Devices: Amplified Telephone * Teletypewriter/Telecommunication Device for the Deaf (TTY/TDD)