Kelowna Women's Shelter

Kelowna Women's Transition House

Record #: KNA0854
Last Modified: 12 May 2021
Last Full Update: 12 May 2021

Contact Information

Mailing Address c/o Kelowna Women's Shelter 
PO Box 20193 
RPO Town Centre 
Kelowna, BC V1Y 9H2
Office Phone 778.478.7774 (Administration) 
250.763.1040 (24 Hour Help Line)
Crisis Phone 250.763.1040 (24 Hour Help Line)
Fax 250.763.3695
CanadaHelps Donation Page
Volunteer Coordinator Ester Pike, Resource Development Coordinator; Phone: 778.478.7774
Primary Executive Allison Mclauchlan, Executive Director; Phone: 778.478.7774; Email:
Alternate Executive Connie Marchal, Manager of Programs and Services; Phone: 778.478.7774
Social Media Facebook: 

Description & Services

Service Details The Central Okanagan Emergency Shelter society, operated as the Kelowna Women's Shelter, is a registered charity governed by a volunteer board of directors. For the last 40 years, the Kelowna Women's Shelter has provided shelter, food, essential items, counselling, support services, and preventative education to women and their children experiencing domestic abuse and violence. 
Programs and services provided include an Outreach Program, support groups, advocacy, PEACE Program for children who have witnessed abuse, Inside/Out Violence Prevention Program for Youth, volunteering opportunities, and our Thrift Store. We also act as a connector to other local like-minded services, supports and organizations that may be of help to the women and children who access our facility. Shelter counselors are on duty and ready to help 24-hours a day, 7 days per week in person, over the phone, and through e-mail. Services are provided to women and children in the area spanning from Oyama to Peachland. Partnerships with other shelters in areas outside of this section help us support any women and children who may not fall within that area. 
Last year, 186 women and children total were housed in the shelter, over 9,792 meals were provided, 799 crisis and counselling calls were received on our 24-hour phone line, 960 group and individual counselling sessions were conducted, and 628 children attended our child and youth programs.
Hours 24 hours/day, 7 days a week
How to Apply All programs offered are self-referral and free of charge. Call 250-763-1040.
Cost Free


Located In Community Kelowna

Other Details

Accessibility Fully Accessible
Languages English ; Translator will be located if needed.
Established 1980