Interior Health
Patient Care Quality Office
Record #:
KNA1183
Last Modified:
20 Apr 2021
Last Full Update:
20 Apr 2021
Contact Information
| Toll Free Phone | 1.877.442.2001 ext 1 |
| Fax | 250.870.4670 |
| pcqo@interiorhealth.ca | |
| Website | www.interiorhealth.ca/ |
| Additional Info | www.interiorhealth.ca/YourCare/PatientCareQualityOffice/Pages/default.aspx/ |
| Social Media |  Facebook: www.facebook.com/InteriorHealth LinkedIn: www.linkedin.com/company/interior-health-authority Twitter: twitter.com/Interior_Health YouTube: www.youtube.com/user/InteriorHealthAuth |
Description & Services
| Service Details | - Acts as the central access point for complaints that are not addressed at the service delivery level - Provides a clear, consistent, timely and transparent process for patients to register complaints about the care they receive from Interior Health - Complaints will be dealt with promptly and fairly - Our office will formally register their complaint, work with them to identify a reasonable resolution to their concern, provide them with a response to their complaint and an explanation about any decisions and actions taken as a result of the complaint |
| Hours | Mon-Fri: 8:30am - 4:30pm (closed statutory holidays and weekends) |
Location
| Address & Map | |
| Located In Community | Kelowna |
| Major Intersection | Doyle Ave and Ellis St |
Other Details
| Accessibility | Fully Accessible |
| Languages | English |