Interior Health

Patient Care Quality Office

Record #: KNA1183
Last Modified: 20 Apr 2021
Last Full Update: 20 Apr 2021

Description & Services

Service Details - Acts as the central access point for complaints that are not addressed at the service delivery level 
- Provides a clear, consistent, timely and transparent process for patients to register complaints about the care they receive from Interior Health 
- Complaints will be dealt with promptly and fairly 
- Our office will formally register their complaint, work with them to identify a reasonable resolution to their concern, provide them with a response to their complaint and an explanation about any decisions and actions taken as a result of the complaint
Hours Mon-Fri: 8:30am - 4:30pm (closed statutory holidays and weekends)


Address & Map
Community Health Services Center
505 Doyle Ave
Kelowna, BC
Canada V1Y 0C5
View MapQuest Map
Located In Community Kelowna
Major Intersection Doyle Ave and Ellis St

Other Details

Accessibility Fully Accessible
Languages English