Interior Health
Mental Health Services and Substance Use, Community Crisis Response Team
Record #:
KNA1283
Last Modified:
12 Aug 2021
Last Full Update:
12 Aug 2021
Contact Information
| Office Phone | Community Response Team: 250.212.8533 and 250.868.9994 |
| Website | https://www.interiorhealth.ca/FindUs/_layouts/FindUs/info.aspx?type=Service&loc=&svc=Crisis%20Response&ploc= |
| Social Media |  Facebook: www.facebook.com/InteriorHealth LinkedIn: www.linkedin.com/company/interior-health-authority Twitter: twitter.com/Interior_Health YouTube: www.youtube.com/user/InteriorHealthAuth |
Description & Services
| Service Details | - Team of mental health professionals; generally consists of a nurse and a social worker - Provides mental health assessments, risk assessments, and resource navigation - Depending on level of risk (where there is no immediate physical risk or danger), the team can assist via phone or in-home visits - Does not provide ongoing case management- brief services and referrals to community supports/resource navigation only (***where there is immediate physical risk and/or danger, Emergency Services such as 9.1.1, should always be called***) |
| Hours | 7 days/week, 11:30am - 9:00pm (including statutory holidays) |
| Eligibility | Individuals experiencing a mental health crisis and/or who may be at imminent risk to harm themselves or others |
| How to Apply | - Individuals can call inquiring for themselves - Family/supports can call and receive info on behalf of someone, however; - the service is voluntary, so the Team cannot intervene unless the individual volunteers to receive support |
| Cost | Free |
Location
| Address & Map | Kelowna Mental Health & Substance Use 505 Doyle Ave Kelowna, BC V1Y 0C5 |
| Located In Community | Kelowna |
Other Details
| Languages | English |
| Former Name | Response Services: Community Response Team |